Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on onlinelearn.skylinetechnologyit.in(SKYLINE TECHNOLOGY IT) henceforth called SLTIT, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

CANCELLATION & REFUNDS: ONLINE TRAINING

CANCELLATION AND REFUNDS: SELF PACED LEARNING

• No refund will be done for Self Paced courses.
• No refund will be provided and access will be revoked , If anytime found course is been shared with others / multiple users or intention of course purchase is to copy the material/ Content and account will be blocked at the same time.

CANCELLATION AND REFUNDS: ONLINE CLASSROOM LEARNING

SLTIT, reserves the right to postpone/cancel an event because of instructor illness or force-majeure events (like floods, earthquakes, political instability, pandemic situation like COVID19, etc.)

• The refund request will not be accepted if you have attended the online classroom training for more than 1 day’s session or have accessed / downloaded course material from the learning portal.
• No refund will be provided on discounted courses.
• No refund will be provided for the academic institute tie up courses.
• If the delegate doesn’t turn up on the given schedule then no refund will be provided.
• Raise refund request within 3 days of commencement of the first session. Any refund request beyond 3 days of purchasing the course will not be accepted and no refund will be provided.
• In the case of refund, taxes amount will not be refunded.
• If the learners wants to re-attended the online instructor led classes for the purchased course and if their no availability of the batch in near future then in that case maximum refund applicable will be 10% of the total amount paid.
• If due to any technical reason learners are not able to access the self-paced videos or class recordings and already attended the complete course through instructor led online classes then in that case no refund is applicable or a can be provided with a voucher for the amount equivalent of the 10% amount paid by the learner at the time of enrollment.
• Note: All refunds will be processed within 20 working days of receipt of the refund request.

Refund request can be initiated in below way

• Write a mail to hello@onlinelearn.skylinetechnologyit.in with the title “Refund for my Course Course Name”
• Attach your Payment receipt in the mail

Refunds: Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer. SLTIT reserves the right to revise the terms & conditions of this policy without any prior notice.

Note: All refunds will be processed within 20 working days after the refund request is approved by SLTIT

Please Note – Every dispute, difference, or question which may at any time arise between the parties hereto or any person claiming under them, touching or arising out of or in respect of this agreement or the subject matter thereof shall be referred to sole Arbitrator by the first party , the award passed by the arbitrator shall be final and binding on the parties hereto. The Venue of Arbitration will be Davanagere(Karnataka). All and any disputes shall be subject to the Jurisdiction of Courts of Davanagere(Karnataka), India

REJOINING AFTER COURSE EXPIRATION :

If a learner has enrolled in a course but could not attend the sessions and subsequently requests to join the course again after the course validity period has expired, they will be required to pay the course fees again to re-enroll in the course.